NR-7 E-Bike Store

An ebike, or electric bike, is a traditional bicycle that comes with an electric motor to help the rider pedal. Unlike regular bikes that only use the rider's effort, ebikes use the motor to provide extra power, making it easier to pedal and allowing for faster speeds and longer distances with less effort. Riders can adjust the level of motor assistance to suit their needs and the terrain. Ebikes are becoming more popular for commuting, recreation, and fitness, offering an eco-friendly and efficient way to travel.

NR-7 electric bikes are designed to comply with US laws and regulations. You don‘t need a driver's license to ride our e-bikes. This applies is only for NR-7 electric bikes. But under US law, we recommend that riders should be at least 14 years old before riding electric bicycles. Age restrictions may vary by state, please kindly check your local laws and always follow the legal guidelines.

6 Hours.

Please check the battery and record the problems as following:

1. Please use a power meter to detect whether the battery voltage is within the normal value range of 39-54V, if no value is displayed, please take a picture to record the data;

2. Check the color of indicator light on the battery and charger when charging with the charger.

Normal in charging situation, the light is red, after full changed is green. Please take a picture to record the indicator light color;

3. Check whether there is any fault code or insufficient lighting on the bike display after installing on the bike, if so, please take a picture to record the content of the bike display. 

Above all you have finished, please send all the pictures and videos to us by: info@nr-7.com, we will arrange customer service for you within 24 hours. 

If you still cannot solve the problem, please provide a video clearly showing that your problems (the video should also show the bike display) and order number, then send us by: info@nr-7.com. We will offer you a satisfied solution by email within 24 hours or a nice call during your free time.

You can contact our after-sales team for assistance. Please kindly provide a detailed description of the issue along with any photos or videos to help us resolve the problem more quickly. You can reach us at: info@nr-7.com

2 years.

FedEx, USPS, UPS or DHL Express. Courier is dependent on different delivery address.

(If you want to ship to other countries, you can contact customer service.)

It normally takes 15–30 days, depending on the different delivery address.

If your coupon code does not work, it is most likely to be out of date. Please use the coupon within the period for its use. If it is not available, please contact us: info@nr-7.com

We are able to securely process payments from PayPal and credit card.