Privacy and Cookie policy

Welcome to NR-7 E-Bike Store, owned by LUXEVELO INC. Protecting your privacy is our top priority. This policy outlines how we collect, use, and protect your personal information in accordance with Shopify's guidelines.

NR-7.com, as an integral part of LUXEVELO INC. At NR-7 E-Bike Store, we are committed to providing you with the best experience possible while ensuring the security of your personal data. As you read through our Privacy and Cookie Policy, you'll see our dedication to safeguarding your information and respecting your privacy rights. We value transparency and strive to maintain the trust you've placed in us. Thank you for choosing NR-7 E-Bike Store, where superior e-bikes meet excellence in privacy protection.

Information Collection: We collect various types of information to enhance your shopping experience:

  • Personal Details: This includes your name, email address, phone number, and shipping address provided during transactions or sign-ups.
  • Order Information: We gather details about your purchases, payment data, and your preferences in e-bikes and accessories.
  • Technical Data: Information such as your IP address, device type, and browser specifications are collected to optimize our website for your use.

Use of Collected Information: Your data serves multiple purposes:

  • Order Fulfillment: To process, pack, and deliver your orders efficiently.
  • Customer Assistance: Providing timely and effective customer support for any queries or issues.
  • Personalized Experience: We use your data to recommend e-bikes and accessories tailored to your preferences.
  • Website Improvement: Continuously refining our website through the analysis of user behavior to offer a better user experience.

 

Data Sharing Practices: We respect your privacy and only share your data when necessary, primarily for order fulfillment. Our trusted partners, such as payment gateways and delivery services, are bound by Shopify's guidelines to ensure the safety and confidentiality of your data.

Ensuring Data Security: Your data's security is our priority. We employ industry-standard measures to protect your information. While we strive for utmost security, we acknowledge that no system is entirely invulnerable. Nevertheless, our commitment to safeguarding your data remains unwavering.

 

Your Rights and Choices: We believe in empowering our users:

  • Access & Edit: You can access and modify your data through your account.
  • Communication Preferences: Choose to opt-out of promotional emails and manage other notifications.
  • Data Deletion: You can request the removal of your account and associated data.

 

 

Cookie Policy: Cookies are small files stored on your device, enhancing your shopping experience on our platform.

  • Essential Cookies: Crucial for functionalities like shopping cart operations and website security.
  • Analytics Cookies: Help us understand user behavior and improve our website accordingly.
  • Marketing Cookies: Allow us to provide personalized advertisements based on your browsing patterns.

Contact Us: For any questions or clarifications regarding this policy, please email us at support@NR-7.com.